Last updated: March 2026 · Prices verified against https://knowroaming.com
KnowRoaming is an established roaming solutions provider that now offers eSIM alongside their traditional SIM sticker. Good for enterprise users, though consumer pricing and app design lag behind newer competitors.
We evaluate KnowRoaming across five categories, each weighted based on importance to travelers. Here is how they score in each area.
Based on our hands-on testing, here is an honest assessment of KnowRoaming's strengths and weaknesses. We believe in transparent reviews that highlight both the good and the areas where a provider could improve.
KnowRoaming offers several data tiers to match different travel needs. All prices are for single-country plans. Regional and global plans may have different pricing. Prices verified against https://knowroaming.com as of March 2026.
KnowRoaming provides coverage in 135+ countries and territories across all major regions. Below is a breakdown of their regional presence.
KnowRoaming offers 6 key features that set it apart in the crowded eSIM market. Founded in 2012 and headquartered in Toronto, Canada, the company has built its reputation on sim sticker option, esim support, auto-connect.
During our testing, the app experience scored 3.8/5. The setup process involves downloading the provider's app, purchasing a plan for your destination, and scanning the QR code that is generated. From purchase to activation, the process typically takes 3 to 5 minutes on KnowRoaming.
KnowRoaming's customer support, rated 3.7/5 in our testing, is available through email and in-app messaging. Response times varied in our testing, with some queries taking up to 24 hours for a reply.
KnowRoaming covers 135+ countries. Here is what they charge in popular travel destinations where we have verified their pricing and tested their network performance.
How does KnowRoaming stack up against other top eSIM providers? Here is a side-by-side comparison on the metrics that matter most.
| Provider | Rating | Countries | From | Speed | Support |
|---|---|---|---|---|---|
K KnowRoaming | 3.9/5 | 135+ | $5.00 | 4.0/5 | 3.7/5 |
H HelloRoam | 4.5/5 | 180+ | $3.99 | 4.3/5 | 4.4/5 |
A Airalo | 4.5/5 | 200+ | $4.50 | 4.4/5 | 4.3/5 |
S Saily | 4.4/5 | 150+ | $3.49 | 4.3/5 | 4.2/5 |
I Instabridge | 4.3/5 | 160+ | $3.99 | 4.3/5 | 4.1/5 |
KnowRoaming earns a 3.9/5 overall rating in our comprehensive testing. While they have areas of strength, there are higher-rated alternatives that may better serve most travelers.
Best for: Travelers who value sim sticker option and esim support.
Not ideal for: app feels outdated. If that is a dealbreaker, consider the alternatives below.
Looking for other options? Here are four highly-rated eSIM providers to consider alongside KnowRoaming. Each has different strengths depending on your priorities.
Our review of KnowRoaming is based on real-world testing across multiple destinations over a period of several weeks. We purchased plans with our own money (no free accounts from providers) and tested them alongside competing services under identical conditions.
For coverage testing, we verified connectivity in urban, suburban, and transit environments in at least three countries. Speed tests were conducted using standardized methodology (Ookla Speedtest) at consistent times of day. App experience was evaluated by our editorial team members, including first-time eSIM users, to assess usability for all experience levels.
Customer support was tested by submitting real support tickets covering common traveler scenarios (activation issues, plan changes, billing questions) and measuring response times and resolution quality. All ratings reflect the combined results of these tests, weighted according to our published criteria.
We re-test providers quarterly and update our reviews when pricing, features, or service quality changes significantly. If you notice information that seems outdated, please contact our editorial team.