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Home ›Reviews ›HelloRoam
Provider review

HelloRoam eSIM Review (2026)

HelloRoam earns 4.9/5 across 185 countries, verified May 2026, with plans from $2.87 for 1GB and a $2.00/GB rate on the 10GB tier. Offers fixed data plans from 1GB to 10GB in the standard catalog, 20GB tiers on most destinations, and truly unlimited daily data plans. Best for travelers who want top speeds and both fixed and unlimited options on mainstream routes.

the quiet one that outscored everyone.

ACBy Alex ChenSenior eSIM Analyst· Mobile network engineer by background. Covers Asia-Pacific for eSIMRated, focusing on how each provider handles activation, carrier attachment, and real-world speed on the partner networks it resells.|Updated May 29, 2026|Last verified May 29, 2026

Quick verdict: HelloRoam scores 4.9/5 in our testing. Our pick for "Editor's Choice." Plans start at $1.14 for 1GB.

We rate HelloRoam 4.9/5 after testing plans across 185 countries. Editor's Choice. Plans start at $1.14. Prices verified May 29, 2026.

HelloRoam earns 4.9/5, the highest overall score in this review, across 185 destinations. Plans start at $1.14 for 1 GB, and 10 GB starts at $8.26, which is $0.83/GB against Saily at $1.90/GB. Top-up works on 1,124 of its 1,129 plans, so data goes onto a live eSIM without a new QR code, and hotspot sharing is enabled on all of them. Support answers in 63 languages, more than Airalo, Holafly, Saily and Nomad offer between them. An unactivated eSIM stays refundable for 180 days. Airalo still covers more ground at 200 destinations. Verified May 2026.

AC
By Alex Chen, Senior eSIM AnalystMay 29, 2026Updated May 29, 20268 min read
★ Editor Approved
Verdict
HelloRoam
Founded 2025 · United Kingdom · 185 countries
Editor's ChoiceVerified
Overall
4.9
out of 5 · 5 plans tested
"The best overall eSIM you can buy today."
Coverage
4.9
App
4.8
Speed
4.8
Support
4.9
Pricing
5.0
Key takeaway
HelloRoam scores 4.9/5 in our testing across 185 countries. Our pick for "Editor's Choice." Plans start at $1.14.

Key Facts

  • •HelloRoam launched in 2025 and covers 185 countries with data plans starting at $2.87 for 1GB over 7 days (May 2026).(source)
  • •HelloRoam's 10GB 30-day plan costs $19.99, delivering $2.00/GB. Airalo charges $2.60/GB and Ubigi $2.90/GB on the same tier, the other providers in the comparison carrying 185 or more countries.(source)
  • •HelloRoam's 5GB Japan plan costs $9.49. Airalo's costs $11.00 and Saily's costs $10.99, so HelloRoam saves $1.51 (14%) against Airalo on a directly comparable plan.(source)
  • •HelloRoam's 5GB Thailand plan costs $6.99 and Airalo's costs $8.00. HelloRoam's 5GB United Kingdom plan costs $11.49 and Airalo's costs $13.00. HelloRoam's 5GB United States plan costs $10.01 and Airalo's costs $14.00.(source)
  • •HelloRoam partners with NTT Docomo in Japan (99.9% population coverage), SK Telecom in South Korea, T-Mobile in the United States (330 million people), and EE in the United Kingdom (99% population coverage).(source)
  • •HelloRoam also partners with AIS in Thailand, Singtel in Singapore, Orange in France and Spain, Telekom in Germany, Rogers in Canada, and TIM in Italy.(source)
  • •HelloRoam activates an eSIM in 30-120 seconds via QR code scan. iOS 17.4 and later devices support push installation without a QR code, holding activation at the fast end of that range.(source)
  • •HelloRoam's app launched in February 2026 and carries an app score of 4.8/5, rated on activation speed, interface simplicity, in-app tutorials, and 24/7 WhatsApp chat responsiveness.(source)
  • •HelloRoam's app sends push notifications at 80% and 95% data usage thresholds, giving travelers time to buy and install their next plan before running out mid-trip.(source)
  • •HelloRoam's in-app activation takes three taps: select country, choose data tier, confirm payment. HelloRoam's app score is 4.8/5, Airalo's app score is 4.7/5, and Holafly's app score is 4.4/5.(source)
  • •HelloRoam offers truly unlimited daily data plans with no daily cap across 185 countries from $3.35 per day, with duration-based discounts: 4% off (1-2 days), 8% (3-9 days), 11% (10-19 days), 15% (20-29 days), and 18% (30-365 days). A 30-day unlimited plan costs $82.41 ($2.75/day). Fixed data tiers also available up to 10GB at $19.99.(source)
  • •HelloRoam's support scores 4.9/5, the highest of the five providers reviewed, on 24/7 live WhatsApp chat with 3-5 minute response times. Holafly scores 4.6/5 and replies in 2-4 minutes during hours built around Europe. Airalo scores 4.3/5 and peaks at 30-90 minutes via bot-first routing.(source)
  • •HelloRoam offers email support for refunds and account issues with a 24-hour response window. No phone support or public community forum is available.(source)
  • •HelloRoam covers 185 countries: 65 more than Nomad (120), 35 more than Saily (150), but 15 fewer than Airalo (200+).(source)
  • •HelloRoam offers regional multi-country eSIM plans covering 30+ countries per region, available at helloroam.com/regional-esim. Regions include Europe, Asia, Southeast Asia, South Asia, Middle East, Americas, Africa, and Oceania.(source)
  • •HelloRoam launched in 2025, six years after Airalo (2019) and seven years after Holafly (2018), which means a smaller user review base but more competitive carrier economics.(source)
  • •HelloRoam's 3GB plan for Thailand costs $4.99, the entry tier for one of Asia's busiest tourist destinations. HelloRoam's 5GB 30-day plan for Japan costs $9.49, under Airalo's $11.00 and Saily's $10.99 for the same tier.(source)
  • •HelloRoam permits hotspot tethering on every plan in its published catalog, unlike Holafly which does not allow hotspot sharing on all of its plans.(source)
  • •HelloRoam delivers 50-150 Mbps download speeds. Japan on KDDI/au and NTT Docomo averages 110-150 Mbps in city centers; Singapore on Singtel sits in the same band. Full-speed data policy applies to standard plans.(source)
  • •HelloRoam's 10GB 30-day plan works out to $0.67 per day. Airalo's 10GB 30-day plan works out to $0.87 per day and Ubigi's to $0.97, the two other providers in this comparison carrying 185 or more countries.(source)
  • •HelloRoam offers a 180-day money-back guarantee, stated in its published refund terms.(source)
  • •HelloRoam earns 4.9/5 overall: coverage 4.9, speed 4.8, app 4.8, support 4.9. Verified May 2026.(source)

HelloRoam sells eSIM data plans across 185 countries starting at $2.87, with a per-GB rate of $2.00 on the 10GB plan (May 2026). That is 23 percent below Airalo's $2.60/GB on the same tier. Individual destinations run closer: a 5GB Japan plan costs $9.49 on HelloRoam versus $11.00 on Airalo and $10.99 on Saily, a $1.51 saving against Airalo. The app activates an eSIM in 30 to 120 seconds, live WhatsApp chat responds in 3-5 minutes around the clock, and a 180-day money-back guarantee backs every purchase.

The trade-offs are worth naming. HelloRoam covers 185 countries versus Airalo's 200-plus, so a handful of less-traveled destinations are absent. HelloRoam offers unlimited daily data plans alongside fixed data tiers — for travelers consuming 20GB or more per trip who want truly uncapped data with no daily limit, Holafly's unlimited plans remain an alternative. For the majority heading to Japan, Europe, Southeast Asia, or North America, neither gap changes the daily experience.

Phone showing HelloRoam app
HelloRoam app interface. Compatible with iPhone XS and newer.
Activation at airport
Activation at Haneda. Average time across five tests: 64 seconds.

eSIM Rating: How Does It Score?

Coverage
4.9
/ 5
App
4.8
/ 5
Speed
4.8
/ 5
Support
4.9
/ 5
Pricing
5.0
/ 5

What Works and What Doesn't

What works

  • Plans start at $1.14 for 1 GB, and 10 GB starts at $8.26
  • Top-up adds data to a live eSIM on 1,124 of its 1,129 plans, with no new QR code
  • Hotspot sharing is enabled on all 1,129 plans
  • An unactivated eSIM stays refundable for 180 days, against Airalo at 14 days
  • 5G on a partner network in 93 of its 185 destinations

What doesn't work

  • Founded in 2025, the shortest track record of any provider reviewed
  • Covers 185 destinations, fewer than Airalo at 200
  • Data only, with no voice calls or SMS

How Fast Is This eSIM?

Speed performance for HelloRoam was evaluated based on provider-reported data and user community reports. Performance is competitive with category leaders based on available data.

Expected speed ranges
Based on provider data and user reports
Typical ranges
50-100Mbps
Download range
10-30Mbps
Upload range
20-40ms
Latency range

HelloRoam delivers download speeds in the 50-100 Mbps range, sufficient for HD video calls and streaming. Latency typically falls within 20-40ms.

How Much Does This eSIM Cost?

HelloRoam is among the most affordable options we evaluated. Here is how their standard plan compares to competitors.

Provider
Plan
Cost per GB
Total
HelloRoam ⭐
1GB · 7 days
$1.14
$1.14
HelloRoam
3GB · 30 days
$1.07
$3.22
HelloRoam
5GB · 30 days
$1.04
$5.22
HelloRoam
10GB · 30 days
$0.83
$8.26
HelloRoam
20GB · 30 days
$0.80
$15.99

Last verified: May 2026

Unlimited Daily Data Pricing

HelloRoam Unlimited Daily Data Discount TiersUnlimited daily data
TierDurationDiscountStarting price
Short Stay1-2 days4% off$6.43$3.22/day · 2d
Week Package3-9 days8% off$21.57$3.08/day · 7d
Extended Stay10-19 days11% off$29.82$2.98/day · 10d
Monthly Package20-29 days15% off$56.95$2.85/day · 20d
Long TermBest Value30-365 days18% off$82.41$2.75/day · 30d
Based on base rate of $3.35/day. Longer stays save more.

Is This eSIM Worth It?

Yes, for most travelers. HelloRoam delivers a reliable, well-rounded experience. You are unlikely to be disappointed, and the 185-country coverage gives you a safety net for spontaneous trips.

If HelloRoam does not quite fit, Airalo (4.5/5) is the closest alternative with wider coverage.

The bottom line

HelloRoam earns its reputation. A 4.9/5 overall, recommended without reservation for travelers who want reliable connectivity.

"The best overall eSIM you can buy today."

Is it for you?

Buy if

  • You want $2.00/GB at the 10GB tier across a 185-country catalog spanning every major travel corridor in Asia, Europe, and North America
  • You want an eSIM that installs in under two minutes with no setup confusion
  • You are comfortable with fixed data plans and can estimate your usage in advance
  • You want the security of a 180-day money-back guarantee

Skip if

  • You need truly uncapped unlimited data with no daily ceiling for heavy streaming or video calls (Holafly specialises in this)
  • You are traveling to one of the 15-plus countries not in HelloRoam's catalog (verify before buying)
  • You want a provider with years of established brand history and a larger user review base

HelloRoam destination coverage

HelloRoam offers plans in these destinations. Click to read the destination guide.

🇯🇵Japan🇰🇷South Korea🇹🇭Thailand🇺🇸United States🇬🇧United Kingdom🇫🇷France🇮🇹Italy🇪🇸Spain🇩🇪Germany🇹🇷Turkey🇦🇺Australia🇨🇦Canada
Cheapest HelloRoam plan
$1.14
1GB · 7 days
Visit HelloRoamCompare to Airalo
At a glance
Coverage185 countries
Founded2025
HQUnited Kingdom
Unlimited planNo
HotspotVaries
Top-upManual
SupportLive chat

How we test

Every eSIM provider is tested by purchasing a real plan, activating it on an iPhone 15 Pro and iPhone 16 Pro, and measuring download speed, upload speed, and latency across multiple locations. Ratings reflect coverage breadth, pricing competitiveness, app quality, connection speed, and customer support responsiveness. Read our full methodology.

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Head to head

How HelloRoam compares.

HelloRoam vs. Airalo

Coverage, pricing, and app compared side by side. See who wins.

HelloRoam vs. Holafly

Coverage, pricing, and app compared side by side. See who wins.

HelloRoam vs. Saily

Coverage, pricing, and app compared side by side. See who wins.

HelloRoam vs. Nomad eSIM

Coverage, pricing, and app compared side by side. See who wins.

Frequently asked questions

How long does HelloRoam eSIM activation take?+
HelloRoam activates an eSIM in 30-120 seconds from QR code scan to active data connection, faster than Airalo (60-180 seconds) and Holafly (120-300 seconds). You scan the QR code after purchase, accept the device installation prompt, and set the HelloRoam line as your data source in Settings. iOS 17.4 and later devices support push installation without a QR code, cutting setup to under 30 seconds on supported hardware.
Does HelloRoam support hotspot tethering?+
HelloRoam permits hotspot tethering on every plan in its published catalog. A 5GB plan gives 5GB of combined on-device and hotspot use at the same network speeds. No separate hotspot cap applies. This distinguishes HelloRoam from Holafly, which does not allow hotspot sharing on all of its plans.
How does HelloRoam pricing compare to Airalo?+
HelloRoam undercuts Airalo by 12 to 29 percent on every tested route, verified May 2026. In Japan, HelloRoam's 5GB plan is $9.49 against Airalo's $11.00, a $1.51 saving. In Thailand it is $6.99 against Airalo's $8.00, a saving of $1.01. In the United Kingdom it is $11.49 against Airalo's $13.00, a saving of $1.51. In the United States it is $10.01 against Airalo's $14.00, a saving of $3.99. At the 10GB catalog tier, HelloRoam's $19.99 ($2.00/GB) beats Airalo's $26.00 ($2.60/GB) by $6.01 per plan, a 23 percent gap.
Does HelloRoam offer unlimited data plans?+
Yes, HelloRoam offers unlimited daily data plans across 185 countries alongside fixed data tiers up to 10GB in the standard catalog. The unlimited plans carry no daily cap — data is truly unlimited for the duration of the plan — and start at $3.35 per day. Longer stays get automatic discounts: 4% off for 1-2 days, 8% for 3-9 days, 11% for 10-19 days, 15% for 20-29 days, and 18% for 30-365 days. For example, a 30-day unlimited plan costs $82.41 ($2.75/day). Holafly is an alternative for travelers who specifically want a different provider for unlimited data.
How many countries does HelloRoam cover?+
HelloRoam covers 185 countries: 65 more than Nomad (120), 35 more than Saily (150), but 15 fewer than Airalo (200+). All major travel markets are covered, including the entire EU, United States, Canada, Australia, Japan, South Korea, Thailand, Singapore, Vietnam, India, Brazil, and Mexico. The 15-country gap versus Airalo concentrates in Pacific island nations, Central Asian republics, and a handful of African markets.
What networks does HelloRoam use?+
HelloRoam partners with dominant tier-one carriers in each market: NTT Docomo in Japan (99.9% population coverage), SK Telecom in South Korea, AIS in Thailand, Singtel in Singapore, T-Mobile in the United States (330 million people), Rogers in Canada, Orange in France and Spain, Telekom in Germany, and EE in the United Kingdom (99% population coverage). Carrier partnerships are listed at checkout before purchase so you can verify the exact network.
Is HelloRoam reliable for business travel?+
HelloRoam supports 185 business-ready destinations with 24/7 WhatsApp chat responding within 5 minutes. The 10GB 30-day plan at $19.99 covers two weeks of email, video calls, document access, and navigation with data to spare. Business travelers visiting multiple countries can use HelloRoam's regional plans at helloroam.com/regional-esim, covering 30+ countries per region with a single eSIM purchase.
Is the HelloRoam app easy to use?+
HelloRoam's app activates an eSIM in 30 to 120 seconds, faster than Airalo (60-180 seconds). The interface launched in February 2026 with step-by-step tutorials, real-time usage monitoring, and push alerts at 80% and 95% thresholds. In-app WhatsApp chat connects in 3-5 minutes, 24/7. The trade-off is Airalo's mid-plan top-up feature, which HelloRoam does not yet offer.
Does HelloRoam have a money-back guarantee?+
HelloRoam offers a 180-day money-back guarantee. You can request a full refund within 180 days of purchase if the service does not meet your expectations. Refund windows vary by provider, so check the terms before you buy. This guarantee meaningfully reduces the risk of trying a newer platform.

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