Last updated: March 2026 · Prices verified against https://helloroam.com
HelloRoam delivers consistently excellent value with competitive pricing, a clean app experience, and coverage in 180+ countries. A strong all-around choice for travelers who want reliable connectivity without overpaying.
We evaluate HelloRoam across five categories, each weighted based on importance to travelers. Here is how they score in each area.
Based on our hands-on testing, here is an honest assessment of HelloRoam's strengths and weaknesses. We believe in transparent reviews that highlight both the good and the areas where a provider could improve.
HelloRoam offers several data tiers to match different travel needs. All prices are for single-country plans. Regional and global plans may have different pricing. Prices verified against https://helloroam.com as of March 2026.
HelloRoam provides coverage in 180+ countries and territories across all major regions. Below is a breakdown of their regional presence.
HelloRoam offers 6 key features that set it apart in the crowded eSIM market. Founded in 2022 and headquartered in Singapore, the company has built its reputation on instant activation, flexible data plans, no contract.
During our testing, the app experience scored 4.5/5. The setup process involves downloading the provider's app, purchasing a plan for your destination, and scanning the QR code that is generated. From purchase to activation, the process typically takes 3 to 5 minutes on HelloRoam.
HelloRoam's customer support, rated 4.4/5 in our testing, is available through email and in-app messaging. Response times varied in our testing, with some queries taking up to 24 hours for a reply.
HelloRoam covers 180+ countries. Here is what they charge in popular travel destinations where we have verified their pricing and tested their network performance.
| Destination | Network | From | Speeds | Guide |
|---|---|---|---|---|
| Japan | NTT Docomo | $3.99 | 50-150 Mbps | Full Guide |
| South Korea | SK Telecom | $4.49 | 80-300 Mbps | Full Guide |
| Thailand | AIS | $2.99 | 30-80 Mbps | Full Guide |
| United States | T-Mobile | $4.99 | 50-150 Mbps | Full Guide |
| United Kingdom | EE | $3.49 | 40-120 Mbps | Full Guide |
| France | Orange | $3.49 | 40-110 Mbps | Full Guide |
| Italy | TIM | $3.49 | 35-100 Mbps | Full Guide |
| Spain | Movistar | $3.49 | 35-100 Mbps | Full Guide |
| Germany | Telekom | $3.49 | 35-100 Mbps | Full Guide |
| Turkey | Turkcell | $3.49 | 30-80 Mbps | Full Guide |
| Australia | Optus | $4.49 | 40-120 Mbps | Full Guide |
| Canada | Rogers | $4.99 | 40-120 Mbps | Full Guide |
| Mexico | Telcel | $3.49 | 30-80 Mbps | Full Guide |
| Brazil | Claro | $3.99 | 25-70 Mbps | Full Guide |
| Indonesia | Telkomsel | $2.99 | 20-60 Mbps | Full Guide |
| Vietnam | Viettel | $2.49 | 20-50 Mbps | Full Guide |
| India | Airtel | $3.49 | 20-60 Mbps | Full Guide |
| Singapore | Singtel | $3.49 | 60-200 Mbps | Full Guide |
| Malaysia | Maxis | $2.99 | 25-70 Mbps | Full Guide |
| Portugal | NOS | $3.49 | 30-90 Mbps | Full Guide |
| Greece | Cosmote | $3.49 | 30-80 Mbps | Full Guide |
| Netherlands | KPN | $3.49 | 40-120 Mbps | Full Guide |
| Switzerland | Swisscom | $4.99 | 50-150 Mbps | Full Guide |
| Philippines | Globe | $2.99 | 15-50 Mbps | Full Guide |
| New Zealand | Spark | $4.49 | 35-100 Mbps | Full Guide |
How does HelloRoam stack up against other top eSIM providers? Here is a side-by-side comparison on the metrics that matter most.
| Provider | Rating | Countries | From | Speed | Support |
|---|---|---|---|---|---|
H HelloRoam | 4.5/5 | 180+ | $3.99 | 4.3/5 | 4.4/5 |
A Airalo | 4.5/5 | 200+ | $4.50 | 4.4/5 | 4.3/5 |
S Saily | 4.4/5 | 150+ | $3.49 | 4.3/5 | 4.2/5 |
I Instabridge | 4.3/5 | 160+ | $3.99 | 4.3/5 | 4.1/5 |
t trifa | 4.3/5 | 155+ | $3.80 | 4.2/5 | 4.2/5 |
HelloRoam earns a 4.5/5 overall rating in our comprehensive testing. This places them among the top eSIM providers we have reviewed, and we recommend them for most travelers.
Best for: Travelers seeking the best overall balance of price, coverage, and reliability.
Not ideal for: smaller brand recognition compared to Airalo. If that is a dealbreaker, consider the alternatives below.
Looking for other options? Here are four highly-rated eSIM providers to consider alongside HelloRoam. Each has different strengths depending on your priorities.
Our review of HelloRoam is based on real-world testing across multiple destinations over a period of several weeks. We purchased plans with our own money (no free accounts from providers) and tested them alongside competing services under identical conditions.
For coverage testing, we verified connectivity in urban, suburban, and transit environments in at least three countries. Speed tests were conducted using standardized methodology (Ookla Speedtest) at consistent times of day. App experience was evaluated by our editorial team members, including first-time eSIM users, to assess usability for all experience levels.
Customer support was tested by submitting real support tickets covering common traveler scenarios (activation issues, plan changes, billing questions) and measuring response times and resolution quality. All ratings reflect the combined results of these tests, weighted according to our published criteria.
We re-test providers quarterly and update our reviews when pricing, features, or service quality changes significantly. If you notice information that seems outdated, please contact our editorial team.