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We value feedback from our readers. Whether you have found a pricing error, want to suggest a provider for review, or have questions about our methodology, we are here to help.
About eSIMRated
eSIMRated is an independent comparison site for eSIM plans. Our editorial team tests, verifies, and ranks providers based on real pricing, coverage depth, activation speed, app quality, and customer support. We do not accept payment for inclusion or higher rankings. Every plan in our database is verified from public provider pricing pages, then updated regularly to keep the data accurate.
Our goal is simple: give travelers the information they need to pick the right eSIM before they board. We cover 185+ destinations, track pricing across 20+ providers, and publish structured comparison data so you can see exactly what you are paying per gigabyte.
Report a Pricing Error
Found an incorrect price in our comparison tables? Let us know the provider, destination, and correct pricing so we can update our data.
corrections@esimrated.comSuggest a Provider for Review
Know of an eSIM provider that we have not reviewed yet? We are always looking to expand our coverage. Tell us about them.
reviews@esimrated.comEditorial Inquiry
Questions about our testing methodology, rating criteria, or editorial process? We are happy to explain how we evaluate providers.
editorial@esimrated.comGeneral Inquiry
For any other questions, partnership proposals, or feedback about the site, reach out to our general inbox.
hello@esimrated.comResponse Time
We aim to respond to all inquiries within 48 hours during business days. Pricing correction reports are prioritized and typically addressed within 24 hours.
Before You Write
You might find your answer in these resources:
Common Questions
Answers to the questions we receive most often.
How do I report incorrect pricing?
Email corrections@esimrated.com with the provider name, destination, the price you saw on our site, and the correct price from the provider. Include a link to the provider pricing page if you have it. We treat these as high priority and aim to update within 24 hours.
Can I suggest a provider for review?
Yes. Email reviews@esimrated.com with the provider name, their website, and a brief note about why you think they are worth reviewing. We add new providers based on coverage breadth, pricing competitiveness, and reader demand. We do not charge for reviews and all evaluations use the same independent criteria.
How do I report a technical issue with the site?
Email hello@esimrated.com with a description of the problem, the page URL, your browser, and device type. Screenshots are helpful. We take site bugs seriously and aim to confirm receipt within 24 hours.
Do you offer advertising or sponsorship partnerships?
We have a limited number of clearly disclosed sponsorship placements available for eSIM providers who meet our quality bar. Sponsored placements are always labeled. They do not affect review scores or comparison rankings. If you are interested, email hello@esimrated.com with your company name and what you have in mind.
For eSIM Providers
If you represent an eSIM provider and would like to be included in our comparison database, please send your plan details, pricing, and coverage information to reviews@esimrated.com. We evaluate all providers using the same independent methodology. Inclusion in our database is based on editorial merit, not payment.